Terms

Terms and Conditions

Introduction

Welcome to Oaks N Stones. By accessing our website or using our services, you agree to be bound by the following Terms and Conditions. Please read them carefully before proceeding.

Services Offered

Oaks N Stones connects users with third-party professionals for construction, renovation, and interior design services. We do not carry out the services ourselves, but verify and recommend service providers based on user requirements.

Confidentiality

Oaks N Stones connects users with third-party professionals for construction, renovation, and interior design services. We do not carry out the services ourselves, but verify and recommend service providers based on user requirements.

User Responsibilities

  • Users must provide accurate and complete information in the forms.

  • Quotes and timelines are estimates and depend on third-party service providers.

  • Users are responsible for final agreements made with service professionals.

Verification of Service Providers

We conduct background and quality checks before onboarding professionals. However, Oaks N Stones is not liable for the actions, performance, or outcomes delivered by third-party contractors or designers.

Payments

Oaks N Stones does not handle payments between users and service providers. Any financial agreement is to be made directly between the parties.

Privacy Policy

At Oaks N Stones, your privacy is our priority. We are committed to protecting the personal information you share with us and ensuring transparency in how that information is used. This Privacy Policy outlines the type of data we collect, how we use it, and how we protect it.

1. Information We Collect

When you fill out our service forms (for construction, renovation, or interior design), we may collect:

  • Your name

  • Contact information (email, phone number)

  • Project location/address

  • Specific project requirements

  • Preferred timeline and budget

We only ask for information that is absolutely necessary to connect you with the right service providers.

How We Use Your Information

Your details are used solely to:

  • Match you with verified, reliable, and local contractors based on your needs

  • Communicate with you regarding your inquiry

  • Improve our services and user experience

  • Maintain records for internal purposes (e.g., quality control, feedback, and service history)

We do not sell or share your personal information with third parties for marketing or advertising purposes.

Data Protection & Security

We use industry-standard security measures to protect your data from unauthorized access, misuse, or disclosure. This includes encrypted databases, secured servers, and access control mechanisms.

Your Rights

You have the right to:

  • Request access to your data

  • Ask for corrections or updates

  • Withdraw consent at any time

  • Request deletion of your information from our system

You can exercise these rights by contacting us through the “Contact Us” page.

Cookies & Tracking

Our website may use cookies to enhance user experience and analyze traffic. You can choose to disable cookies via your browser settings.

Changes to This Policy

Oaks N Stones reserves the right to update this Privacy Policy as needed. Any changes will be clearly communicated on this page with the updated date of revision.

Limitation of Liability

Oaks N Stones is not responsible for any loss, damages, or dissatisfaction caused by third-party services. However, we encourage users to report concerns so we can take appropriate actions.

Modifications

We reserve the right to update or change these Terms at any time. Continued use of the platform constitutes acceptance of those changes.

Contact

For any concerns or clarifications regarding these terms, please contact us at: +91 96064 24204